Clients who launch collection orders from Romania with delivery in Great Britain take note of, agree and undertake to fully observe the content and packaging restrictions specified in the terms and conditions of EASTLINES, the very strict customs regulations, the legislation regarding international transit of goods within the EU countries, the customs duties and taxes, as well as the current veterinary, sanitary and public health terms.
These restrictions are:
o packaging restrictions
We only accept simple cardboard boxes, sealed with tape, no foil, paper or cord. Civilized international courier services use cardboard boxes as these can be much easily opened and resealed with adhesive tape. In case the parcel cannot be packaged in cardboard boxes, it can be protected in bubble wrap or plastic foil and well-sealed. WE DO NOT ACCEPT SUITCASES, HAND BAGS, RAFFIA BAGS OR PLASTIC BAGS.
o Content restrictions
We categorically do not transport cigarettes and related tobacco products, alcoholic beverages of any kind (brandy, plum brandy, liquor, wine, beer and other alcoholic beverages, including those produced by you) as well as perishable food products for which the customs and public health regulations impose transport and storage in refrigerating units and veterinary sanitary authorization for the transportation means. These products include any type of meat and meat products (chicken, turkey, pork, beef, lamb) – fresh or smoked products, ham, gammon, pastrami, salami, cold cuts, sausages, meat in lard or any other perishable food products of this kind, regardless of packaging, dairy products, cheese, hard cheese and other similar products, fresh vegetables or fruits even if they are vacuumed.
We accept only canned products (in metal or plastic recipients, but NOT IN GLASS RECIPIENTS, JARS, etc.) and non-perishable products. The non-perishable products accepted are:
– canned meat, pressed canned meat, fish cans, canned meat products, pate, canned vegetables, eggplant hotchpotch, dried vegetables, dried fruits, gems, fruit preserves, compote, syrups, spices, food additions, sauces, seeds, kernels, pasta, noodles, flour, semolina, corn flour, sweets (biscuits, wafers, chocolate, dried cookies, etc.).
All these products must not exceed the recommended availability date and must be well wrapped, sealed and closed to prevent any damaged that can occur and affect other consignments if they break, leak or the content is spilled.
The client takes note of and agrees to the checking procedure, regarding the verification of the restrictions imposed by EASTLINES through opening the parcels and inspecting the contents, as well as the return of the entire consignment in case one of the parcels does not meet the packaging and content requirements. The consignment will be returned to the send against a charge in RON for the round-trip transport to the warehouse in Bucharest.
For more details, please check the Terms and Conditions made public on our website:
The following products are forbidden for courier or postal transportation:
Any type of cigarettes, cigars, rolling tobacco or other similar products.
Any kind of alcoholic beverages, including those slightly alcoholic (brandy, plum brandy, liquor, vodka, whiskey, wine, beer and any drinks of this kind, regardless of the packaging, including the drinks produced in-house).
These must be transported with veterinary sanitary authorization and conformity certificate issued by the producer. The transportation means and the transit warehouses must be authorized by the sanitary authorities and meet the requirements for refrigerating transportation means. Any type of meat and meat products – fresh or semi-preserved products (smoked or dried): ham, gammon, pastrami, salami, cold cuts, sausages, meat in lard or any other perishable products of this kind, regardless of the dairy products, cheese, Swiss cheese and other related products, unprepared vegetables or fruits, including if they are vacuumed or not.
MONEY OR JEWELLERY
Cash in any currency, including in lei, checks or bonds, debit or credit cards, precious metal jewellery (gold, silver, platinum, etc.) in any form (rings, necklaces, medallions, bracelets, earrings, etc.) as well as precious or semi-precious gems.
PRODUCTS RESTRICTED BY LAW
Fire arms (including those with compressed air, rubber or plastic balls, etc.), ammunition, explosives, volatile, radioactive substances, fireworks of any kind, toxic wastes, living animals and animal or human debris or secretions, drugs of any kind and assimilated pharmaceutical products, sanitary and surgical material that requires special transportation, pornographic material, white weapons or related objects (cutting edges, objects that can pierce, cut or injure – knife, pocket knife, sword, machetes, etc. including decorative).
ANY PRODUCTS THAT ENDANGER THE INTEGRITY OF THE CONSIGNMENT, OF THE LOGISTICAL MEANS AND OF THE PERSONNEL, AS WELL AS THE INTEGRITY OF THE OTHER CONSIGNMENTS HANDLED, INCLUDING THOSE THAT VIOLATE THE HEALTH AND SAFETY REGULATIONS, FIRE PREVENTION REGULATIONS, ENVIRONMENT PROTECTION REGULATIONS OR SANITARY AND PUBLIC HEALTH REGULATIONS.
ARE NOT ACCEPTED!
The following consignments are not accepted when transporting through EASTLINES service, courier and international transport, handling or storage:
Products or parts unpackaged, with no protection – furniture, home ware or electronics, equipment, materials and luggage, etc. Even in case of non-fragile products a minimum packaging and protection is available.
Parcels opened and not sealed with tape, unsealed boxes, luggage, suitcases, hand bags with zipper or raffia bags that are not wrapped in foil or sealed. The sender is responsible for a good sealing of each parcel, a good protection with foil in case of suitcases or hand bags, sealing with adhesive tape and closure of parcels. Sealing ensures safety of the consignment and the breaking and deterioration of initial seal (of the packaging, the foil and the adhesive tape) must be signaled and brought to the attention of EASTLINES when the parcel is delivered to the receiver. Exceptions are only the parcels opened in order to check the content restrictions (at EASTLINES or the customs and control authorities) or the resealing has been done for a better protection, to add a better protection, without damaging the initial seal.
The consignments (and components: parcels, envelopes, pallets) that are not labelled and do not have the clear details of the receiver (full name, address, town, county, contact telephones) or those specified by EASTLINES for the identification of the consignments and at least some details for the identification of the sender are not accepted. EASTLINES and especially its subcontractors (URGENT CURIER, DHL, DPD, CITY LINK, PARCEL FORCE, ETC) handle thousands of consignments daily and cannot know whom do the parcels belong to and where should they arrive if there are no visible labels on each of them. The successive pick-up, loading-unloading, area distribution, delivery operations, etc. imply that each time the parcel must be identified through the receiver details and if these details are missing or are incomplete they can lead to the loss of the consignment, its mistaken routing and delays in delivery.
We do not accept packaging of parcels in plastic bags. You cannot send clothes, shoes, cosmetics, toys, household products, sweets, non-perishable foods, etc., is plastic bags (including vacuumed bags). These do not confer any safety in packaging and any protection. They are not resistant enough for international transit and courier services and can tear up, be cut or pierced very easily, facilitating the partial or total loss of the content. The plastic foil, the bubble wrap or plastic bag foil can be used for sealing and wrapping the parcels, suitcases, hand bags, raffia bags or for the protection of special consignments, where no other packaging means is suitable (bikes, mopeds, pushchairs, equipment, car parts and car body parts, tyre, sofas or armchairs, etc.)
IN CASE OF TRANSPORTATION OF SUCH NON-CORRESPONDING CONSIGNMENTS (UNACCEPTED), THE SENDER IS FULLY RESPONSIBLE FOR IT AND AN ADDITIONAL TAX FOR PACKAGING WILL BE INCURRED TO THE SENDER ACCORDING TO THE TERMS AND CONDITIONS ESTABLISHED BY EASTLINES.
EASTLINES – THE PARCEL DELIVERY SERVICE IS COMPLETELY EXONERATED OF ANY RESPONSIBILITY IN CASE OF SEIZURE, DAMAGE OR LOSS OF THE CONSIGNMENTS IF THE CONTENT AND PACKAGING RESTRICTIONS HAVE NOT BEEN OBSERVED.